Please read these Terms and Conditions (“TC’s”) carefully.
By accessing or participating in Hello Rewards (“HR”), you agree to be bound by these TC’s and all terms incorporated by reference as described below. Your continued use of Hello Paisa (Pty) Ltd (“HP”) including, HP platforms which shall include, the Hello Paisa Call Centre, the Hello Paisa App, the Hello Paisa USSD Service and/or Hello Stores shall mean that you accept our TC’s. If you do not agree with the TC’s, you cannot participate in HR.
1.1 In order to participate in HR, you agree to be bound by these TC’s;
1.2 HR is operated by HP;
1.3 These TC’s do not alter in any way the terms and/or conditions of any other agreement you may have entered into with HR and/or HP for any other products and/or service;
1.4 The TC’s may be withdrawn and/or changed on notice to you. Furthermore, HR has the right to amend and/or cancel these TC’s;
1.5 All interpretations of the TC’s shall be within the sole discretion of HR;
1.6 These TC’s are governed by and shall be construed in accordance with the laws of the Republic of South Africa.
2.1 HR is dedicated to protecting the privacy and safeguarding the personal information of its’ customers;
2.2 You hereby consent to HR collecting and/or sharing your personal information for use of the following purposes including, but not limited to, data analytics, statistics and/or marketing purpose;
2.3 HR has physical, electronic, and administrative procedures in place to safeguard the confidentiality of your personal information.
3.1 You must be an HP customer sending money to a recipient in Bangladesh to participate;
3.2 You must send funds to a recipient which funds must be available for collection by the recipient at Islami Bank branches situated in Bangladesh;
3.3 HR will only apply in instances where a minimum of R1,500.00 (One Thousand Five Hundred Rand) is sent to a recipient;
3.4 HR will be applicable across all HP platforms including, but not limited to, the Hello Paisa App, the Hello Paisa Call Centre, the Hello Paisa USSD Service and/or Hello Stores;
3.5 A recipient shall only qualify for HR if the MSISDN (i.e. mobile number) provided by you when sending funds to the recipient is a prepaid MSISDN on any mobile network in Bangladesh. If the MSISDN provided by you is a contract MSISDN on any mobile network in Bangladesh a recipient shall not qualify for HR.
4.1 HR shall run for a period of three (3) months from 01 February 2018 to 01 May 2018;
4.2 The above term is merely an estimation and may be altered unilaterally at the sole discretion of HP.
5.1 Once a transaction has been confirmed and successfully settled by you and is subsequently available for payout at Islami Bank, the intended recipient is entitled to receive HR in the form of airtime to the value of 50BDT (Fifty Bangladeshi Taka) per individual transaction;
5.2 HR shall be allocated to the MSISDN of the intended recipient as nominated by you;
5.3 HR is non-transferable and may not be redeemed for cash;
HP shall not be liable for any obligations hereunder in the event that it is unable to perform any obligations due to any circumstances beyond its control, including, but not limited to, any of the following: Acts of God, government acts, transportation difficulties, epidemics, war, terrorism, fire, flood, explosion, industrial disputes or civil commotions, strikes and which circumstances are not caused by the negligence and/or fault of HP.
7.1 HP shall not be liable in any instance where HR (in the form of airtime) is not transferred to a recipient and/or where a recipient does not receive any benefit due to any technical issues, network failure, latency and/or any other cause whatsoever;
7.2 HR is an incentive program made available to you and a recipient by HP within its sole discretion. HR in no way creates an obligation in law for HP to allocate airtime and/or any other intended benefit to you and/or a recipient. HP is entitled to withdraw HR or any intended benefit thereunder at any time without recourse and/or without compensating you in any manner, way or form whatsoever.