Privacy Policy

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Important Details

The Privacy Policy governs the manner in which Hello Paisa treats your personal information collected electronically when you use our website and protects you against illegal use and distribution of your information. If you are asked to provide any information when using this website or our application, it will only be used in the ways described in this privacy policy.

Hello Paisa respect your privacy and your personal information and for this reason, we take all reasonable measures, in accordance with this Policy, to protect your personal information and to keep it confidential, even when you are no longer our customer.

Our privacy policy is updated from time to time with the latest version published on this page. If you have any questions about this policy, please email or write to: Hello Group (Pty) Ltd | Hello House | Centurion Gate Office Park | 124 Akkerboom street | Centurion 0157 | South Africa


Hello Paisa gathers and use specific information from our visitors and customers in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and our applications to present timely, relevant information to them.

We may collect the following information:

Any information about when you register, when you transact and when you settle a transaction, and all related information will also be regarded as personal information.

In short, any information that we know about you will be regarded as your personal information.

How Hello Paisa makes use of your data

Collecting data helps Hello Paisa anticipate what your requirements are, enabling us to deliver improved products and services. Specifically, we may use the data:


Hello Paisa uses cookies to:

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Governing information about you

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. We also voluntarily subscribe to the principles, outlined in Section 51 of the Electronic Communications and Transactions Act 2002 (‘ECT Act’), which govern your right to having your personal information kept private.


Hello Paisa has physical, technological and procedural security safeguards in place and will use its best endeavours to protect your personal information. We undergo regular security scans by Security Metrics in order to ensure our ongoing security standard.

Links from our site

Our website may contain links to other websites. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites.